Version: 1.0
Effective Date: 13 July 2026
Welcome to Calcutta Music House (“CMH”, “we”, “our”, “us”).
By accessing or using www.calcuttamusic.in, creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, along with our:
If you do not agree with these Terms, please refrain from using this website.
To place an order through this website, you must:
Calcutta Music House strives to provide accurate product descriptions, specifications, pricing, and images. However:
Musical instruments may require tuning, calibration, or minor adjustments after delivery due to:
These adjustments are considered normal and do not constitute a manufacturing defect.
While every effort is made to ensure pricing accuracy, typographical errors or technical issues may occasionally occur.
Calcutta Music House reserves the right to:
Customers will be informed promptly in such situations.
All products displayed on the website are subject to availability.
Inventory levels may vary due to:
If a product becomes unavailable after an order has been placed, Calcutta Music House reserves the right to cancel the order within two (2) working days, following which a full refund shall be initiated.
Placing an order on the website constitutes an offer to purchase and does not guarantee acceptance.
Calcutta Music House reserves the right to:
Products are classified into the following categories:
Products available in stock are generally dispatched within three (3) working days.
Products sourced from authorized distributors are generally dispatched within seven (7) working days.
Pre-order products are not immediately available for purchase.
Customers may submit an Expression of Interest. Product availability will be confirmed by Calcutta Music House before payment is requested.
If an order contains products with different dispatch timelines, Calcutta Music House may dispatch the products:
depending upon operational requirements and product availability.
Customers shall be informed wherever necessary.
Dealer Price Match requests submitted through the website are treated as purchase enquiries only.
Submission of a request:
Calcutta Music House reserves the sole discretion to approve or reject any request.
Customers selecting Store Pickup must collect their order within five (5) days from the date of notification.
Orders not collected within this period may be cancelled after prior communication with the customer.
Once collected, the order shall be deemed:
All content available on this website, including but not limited to:
is the intellectual property of Calcutta Music House or its respective owners and may not be copied, reproduced, distributed, or used without prior written permission.
All third-party trademarks remain the property of their respective owners.
While reasonable efforts are made to keep the website available at all times, Calcutta Music House does not guarantee uninterrupted access.
The website may be temporarily unavailable due to:
To the maximum extent permitted under applicable law, Calcutta Music House shall not be liable for any:
arising from the use of this website or the products sold through it.
Nothing contained herein shall limit any rights available to consumers under applicable consumer protection laws.
Calcutta Music House reserves the right to modify or discontinue, without prior notice:
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts at Jalandhar, Punjab.
For any questions regarding these Terms & Conditions, please contact:
Calcutta Music House
📧 Email: support@calcuttamusic.in
🌐 Website: www.calcuttamusic.in
Calcutta Music House is an authorized dealer and reseller of various national and international brands.
All:
displayed on this website remain the property of their respective owners and are used solely for identification and promotional purposes.
Products manufactured by third-party brands are covered by the respective manufacturer’s warranty, terms, and service policies.
Accordingly:
While Calcutta Music House will make every reasonable effort to assist customers in locating authorized service centres and facilitating communication, the final warranty support, repair process, and related timelines remain the responsibility of the respective manufacturer.
Calcutta Music House shall not be held liable for any delay or failure in fulfilling its obligations due to circumstances beyond its reasonable control, including but not limited to:
During such circumstances, delivery timelines and other obligations may be reasonably extended without incurring any liability.